• Hotel CRM Features


  • Finally and all-in-one solution

Consider Guestfolio your all-in-one solution for managing email confirmations, up-selling room or hotel amenities, extracting feedback and inviting guests to stay with you again.

Guestfolio is unlike any other solution you currently use in your hotel. We get right to the core of your guest data and automate every task associated with how you interact and service guests.

Unlike other systems where you have to export data and upload to a third party web site, Guestfolio is connected in real-time to your booking system and PMS and pulls your information across automatically.

Guestfolio can be tailored to your needs.

For illustration purposes consider a Briefcase or a Suitcase


A Single Page e-Concierge


A Multi Page e-Concierge

Confirmation Email (example)
Sent after reservation to your guest.
Confirmation Email (same example)
Sent after reservation to your guest.
Arrival Email (example)
Sent automatically 7 days before guests' arrival date.
Arrival Email (example)
Sent automatically 7 days before guests' arrival date.
Thank You Email (example)
Sent automatically 3 days after guests' departure.
Thank You Email (example)
Sent automatically 3 days after guests' departure.
Custom Survey
Ask anything you wish and track responses over time and by dates or guest demographic.
Custom Survey
Ask anything you wish and track responses over time and by dates or guest demographic.
Bring Back Email (example)
Based on a newsletter and sent to guest 3 or 6 months after departure.
Bring Back Email (example)
Based on a newsletter and sent to guest 3 or 6 months after departure.
e Concierge Web site (single page)
A single page guide to your hotel and region. You provide the content. Guest can make booking requests.
e Concierge Web site (multi page)
A customized guide to your hotel and city. Guests can book dining, spa, or room upgrades.
    Itinerary Planner
Guests can plan and schedule all activities, meetings and events.
Reporting
Track surveys, regions of travel etc.
Detailed Reporting
Track guest loyalty, profiles, surveys, regions of travel etc.
    Newsletters
Send to your guests any time you wish.